Question 1

How long does installation take?

Accepted Answer

A standard single-unit split system installation typically takes 4–6 hours. Multi-unit or ducted systems may require 1–3 days depending on complexity. We always confirm the schedule during your free site assessment.

Question 2

Do you offer warranties on installations?

Accepted Answer

Yes. All installations carry a workmanship warranty, and the equipment is covered by the manufacturer's warranty (typically 2–5 years depending on the brand). We'll walk you through all warranty details at the time of installation.

Question 3

What areas do you service?

Accepted Answer

We serve the Greater Johannesburg area including Weltevreden Park, Roodepoort, Fourways, Dainfern, Kyalami, Eagle Canyon, Waterfall Equestrian, Silver Lakes, Pecanwood, Hartbeespoort, and all surrounding Gauteng areas.

Question 4

Do you service units you didn't install?

Accepted Answer

Yes. Our technicians can service, repair, and maintain any brand of air conditioner or evaporative cooler, regardless of who originally installed it.

Question 5

Which aircon brands do you install?

Accepted Answer

We install leading brands including Samsung, LG, Daikin, Midea, Carrier, and Jet. We'll recommend the best brand for your budget and application during your free consultation.

Question 6

What's the difference between evaporative cooling and refrigerant AC?

Accepted Answer

Evaporative cooling uses water evaporation to cool the air. It's energy-efficient, adds moisture to dry air, and works best in hot, dry climates like the Highveld. Refrigerant air conditioning uses a closed-loop refrigerant cycle, dehumidifies the air, and works effectively in all conditions. We'll help you choose the right solution for your climate and building.

Question 7

Do you offer maintenance contracts?

Accepted Answer

Yes. We offer annual and bi-annual service contracts for both residential and commercial clients. Regular maintenance extends equipment life and keeps your warranty valid. Contact us for a custom maintenance plan.

Question 8

Can you do concealed/ducted installations in existing homes?

Accepted Answer

Absolutely. Concealed and ducted installations in existing homes are a speciality. We'll conduct a site assessment to determine the best routing for ducting and ensure a neat, unobtrusive installation.

Question 9

Do you provide free quotes?

Accepted Answer

Yes, all quotes and site assessments are completely free and carry no obligation. Simply get in touch and we'll arrange a convenient time to visit.

Question 10

Are you available for emergency breakdowns?

Accepted Answer

Yes. Contact us on our service line at service@airtech.co.za or call +27 11 475 8988 for breakdown assistance. We do our best to respond promptly to emergency service requests.

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